My wife made an appointment with this doctor. Not only is the doctor incompetent, but the office staff at her Edison location is absolutely the worst. This office has multiple doctors and is one of the revolving door kind where patients come and go. The office staff from the time we spent in the office was extremely rude. There was were no please and thank yous like you would expect from anyone in a professional setting. The doctor, when we finally got in to see her was just as rude. She totally dismissed my presence in the room with my wife when she walked in the room. She certainly did not do a complete history to see what my wife's previous care had been and what she actually was looking for. She was not the investigative type, that I think all doctors should be. I take the position that if you are going to pay for a service you as the patient or customer should be interviewing, in this case the doctor, to see if you are compatible. The doctor explained to my wife what she was going to do, blood work and write a stack of prescriptions. Which she did. So, we left expecting the office to call with the blood work results a few days later. It has been 3 weeks and no results. The doctor had handed my wife some sample medications to take. When she got home my wife fortunately read up on the medications and found that two of them had different names, but were actually the same. To be certain about what to take she called the office to speak to the doctor. They took a message. She did call back and left a message. When my wife got the message she called back immediately. The answering service took a message. No call back to this date (3 weeks later). NO blood results either. Not the kind of doctor or service I expect from a professional who is supposedly trusted with the health of her patients. We voted with our feet and went to another doctor. I don't know, but maybe old school doctoring needs to be brought back into the curriculum at medical schools. Maybe good common sense like taking a complete history and actually talking to the patient to determine what has been done in the past for the condition and what has worked and what has not. Maybe find out where the patients mindset is, so the doctor knows which direction to go with treatment. Probably most of all how about using good manners to introduce your self to patients and family members who may have influence in the treatment of the patient. I am sure this doctor didn't violate any rules or regulations of the medical society she belongs to, but in my book she failed completely as a true doctor from diagnosis (lack of blood work results), to treatment ( threw some prescriptions at her patient, and never returned a phone call which related to taking of the medications). I think 3 weeks with no response from this doctor is really inexcusible!
Dr. Surabhi Sachan-Prasad MD is a female internist in Clark, NJ with over 33 years of experience. Her CareDash rating is 0.5 out of 5 by one patient, and she has one review. Dr. Sachan-Prasad is affiliated with Rahway Medical Associates PA in Clark, as well as JFK Medical Center in Edison. She received $6,063 in payments from medical companies between 2014 and 2016, which is more than 91% of Internists and more than 91% of providers nationally. Dr. Sachan-Prasad graduated in 1985. She is licensed to practice by the state board in New Jersey (MA062457).