Kathleen has wonderful bedside manner. She always has time to listen to you. If you're already on existing medications and they're working for you, they'll continue your care unlike previous PCP's/GP's I've seen who want to change up all your medications that have been working for years. Kathleen never makes me wait. She always has availability. She's wonderful at helping you find specialists. I can't think of anything negative I could say about her or her office. I've never meet Dr. Elmore in the almost year I've been coming there. My visits have always been with Kathleen but that is in no way a negative. I've had the option of seeing Dr. Elmore after having to reschedule with Kathleen, and I chose to wait to reschedule with Kathleen. Bottom line is that the entire staff in the office is fabulous! So friendly and understanding to your problems.